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FAQs - Frequently Asked Questions

What kind of safety measures do you offer due to Covid-19?

Your safety and the safety of our staff is our first priority! That’s why we strictly follow all required safety standards from the government. Throughout those standards we do our best to ensure your safety.

Are there any restrictions in the Hotel due to the Corona pandemic?

ATTENTION changed opening hours:
Friday & Saturday from 7 am – 12 midnight
Sunday – Thursday from 7 am – 9 pm

Despite of that our hotel services are available without any interruption (except of normal safety measures like wearing a mask, keeping distance aso.).

When is the reception open?

ATTENTION changed opening hours:
Friday & Saturday from 7 am – 12 midnight
Sunday – Thursday from 7 am – 9 pm

Can I park my car with you?

Unfortunately we don’t have parking spaces. You can park your car in the „Altstadtgarage B“ (Hildmannplatz, 5020 Salzburg). You receive a discounted parking ticket at the reception (€ 18 / night).

Do you have a minibar?

Yes we have a minibar. The first filling of the minibar is free of charge. Starting with the second filling, the consumated drinks (Restaurant prices) will be charged to your room bill. The minibar only offers drinks without alcohol.

Do you have wifi throughout the Hotel?

Yes, we have  free wifi in the Hotel.

Do you have anti-allergic bedding?

Yes we offer bedding in case of allergies. Please inform us upon reservation about your allergies.

Are your rooms equipped with air conditions?

Our Hotel is a landmarked house. Due to that we are not able to install air conditions in the rooms, but we offer fans.

Do you offer vouchers?

Yes we do. Vouchers can be bought at the reception or online: https://www.hotelgoldgasse.at/en/gift-certificates/ 

Is the tab water drinkable?

The tab water has best quality and is drinkable throughout the Hotel.

Can I book sightseeing tours at the reception?

We are happy to help you to book your sightseeing tour at the reception.

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